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Are you using LinkedIn’s Company Page?

I’m a big fan of LinkedIn.  They have a clear focus on professional business networking and they’ve created an extremely effective tool that every business owner should be using.  In fact if you’re not using LinkedIn, now’s the right time to create a profile and start linking! One of the things I really like about […]

Does your company ‘Get It’?

Long term business success requires a lot of things done right, but one of the most critical things you can do and fully within your control is to live and breathe great customer service. Why do some companies become an Amazon? Hopefully the following will cause you to reflect. Maybe it will spark an opportunity […]

4 Steps to mastering Social Business

As a small business owner, you have lots of people telling you that you MUST be on social media if you want to thrive…or even if you want to survive.  It’s not just Social Media anymore, it’s Social Business.  I’m sure you’ve heard the statistics: – 1 out of every 9 people on the planet […]

Is Stress Killing your business?

We live in Interesting Times…a breeding ground for stress – especially for small business owners.  Indecision in the marketplace.  Indecision in the political arena.  Will you make payroll?  Getting your pricing right.  Keeping the pipeline full.  Catching up on a huge list of critical stuff to do. All very stressful…and that stress has a lot […]