From the category archives:

Customer Service

Discover the secret to success – Amazon style!

by Shawn Kinkade on September 7, 2009

Do you Gnome your Customers well?

by Shawn Kinkade on June 20, 2009

Sweet Fancy Moses – do you have an Elaine?

by Shawn Kinkade on November 11, 2008

Are you spending time with the customers that love you?

by Shawn Kinkade on November 6, 2008

Are you memorable?

by Shawn Kinkade on November 27, 2007

Do you choose great customer service?

by Shawn Kinkade on October 2, 2007

Stupid Questions and Existing Customer Marketing

by Shawn Kinkade on September 18, 2007