In case you didn’t know it, it’s Global Entrepreneurship Week…a chance to celebrate and learn about new business and business growth. Question:  What does a “lighting company”, a “pet focused drug company”, and a “large double-hooked plastic handle” all have in common? Answer:  They are all successful businesses started by Kansas City based entrepreneurs.   The […]

Great customer service isn’t as simple as just being nice to everyone (although that’s not a bad start). Commerce Bancorp (not the one here in Kansas City, the one founded out in New Jersey) was established by Vernon Hill in 1973 and went from 1 branch to 470 branches by 2008.  Even more importantly, they […]

Today I’d like to share a guest post by SusanaB, Chief UI Consultant for FluidUI.  Her world is all about developing better interactions and her post is an interesting perspective on how a UX designer takes into account how people think and work. Susana does some cool stuff – here’s a quick rundown from her: […]

If you’re like most entrepreneurs, there are plenty of days you don’t feel much like a leader, but as a business owner, that’s a major part of your job description, a huge driver for success…or failure. Are you focused on being a great leader? Leadership is needed in all kinds of places, it’s not just […]

  photo by striatic One of my favorite guiding principles / quotes is: “All things in moderation, including moderation.” (attributed to Mark Twain, but I can’t verify that). This idea is one that keeps you centered – balanced across all of the different aspects of your life.  Let’s face it, as a business owner you […]

  photo by aussiegall There’s a popular business saying that “What gets measured gets done” – it’s attributed to Peter Drucker, Tom Peters and other business management experts. On the surface, it’s a common sense kind of statement – obviously if you aren’t measuring specific results, you can’t manage the outcome…picture playing a fast-paced basketball […]