If you want to see an employee or a team really come to life, help them figure out their purpose and set them loose! It is one thing to have a job, it is entirely another to have a purpose.  A job can be anything from owner/CEO of the business, to manager, or any one […]

Sometimes an idea comes along that changes how you think about things… Brothers Chip Heath and Dan Heath are research driven academics who have written some remarkable books over the last 10 years and their latest book is no exception.  The authors of Made to Stick, Decisive and Switch have turned their attention to a […]

Most of us will be happy to have 2017 in our rear-view mirror. For many, it was a long year of negativity, chaos and uncertainty.  But hope springs eternal and there are good reasons to suspect that next year is going to be better (even if it’s just the assumption that it can’t be as […]

I love the analogy of climbing a mountain when I think about getting businesses to scale.  They both involve hard work that looks especially daunting from the bottom.  And just like every mountain is different, every business is unique.  But if you dig a little deeper it turns out those differences don’t matter that much. […]

There was a great question posted recently in a Facebook group that’s driven a lot of good discussion.  The gist of the question is how to handle employees who are basically running wild – without coming down on them with a lot of rules and oversight.  Here are some more details from the question: “…as […]

A survey by Pew this past January revealed that 77% of all Americans have smartphones and 92% of all Americans under age 35 have smartphones.   Those percentages would only climb if you added “employed/working ” to the demographic surveyed.  The bottom line is nearly every one of your employees has a smartphone and they are […]